[Webkit-unassigned] [Bug 241224] New: MediaStreamTrack randomly ends due to a capture failure

bugzilla-daemon at webkit.org bugzilla-daemon at webkit.org
Thu Jun 2 06:05:00 PDT 2022


            Bug ID: 241224
           Summary: MediaStreamTrack randomly ends due to a capture
           Product: WebKit
           Version: Safari 15
          Hardware: Mac (Intel)
                OS: macOS 11
            Status: NEW
          Severity: Normal
          Priority: P2
         Component: WebRTC
          Assignee: webkit-unassigned at lists.webkit.org
          Reporter: btham at cisco.com
                CC: youennf at gmail.com


I am filing this bug on behalf of someone else who is experiencing this issue. She is able to reproduce it often on her 2.6 GHz 6-Core Intel Core i7 MacBook Pro (16-inch, 2019) using macOS Big Sur Version 11.6 and Safari Version 15.0 (16612., 16612), though it seems to occur randomly.

The issue is that during a Webex meeting, she will often get this error: "A MediaStreamTrack ended due to a capture failure". When this error occurs, she won't be able to see either the other attendees' video content (it turns black) or screen sharing content (it turns blank).

It seems to be similar to https://bugs.webkit.org/show_bug.cgi?id=220998 which was a bug with Safari 14. Perhaps it has reappeared? Someone in https://bugs.webkit.org/show_bug.cgi?id=221192 has also mentioned they are experiencing a similar issue in Safari 15.

Please let me know if you need more information and I can ask for it. Thanks!

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