[Webkit-unassigned] [Bug 241680] Distorted audio from Safari user after 10 minutes in the webrtc call

bugzilla-daemon at webkit.org bugzilla-daemon at webkit.org
Mon Aug 15 03:35:24 PDT 2022


https://bugs.webkit.org/show_bug.cgi?id=241680

Malcolm <malkusjones at hotmail.com> changed:

           What    |Removed                     |Added
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                 CC|                            |malkusjones at hotmail.com

--- Comment #5 from Malcolm <malkusjones at hotmail.com> ---
We are facing a very similar issue with WebRTC connections from iPad devices. Reports of impacted device types:

Model name: iPad (6th Gen)
Model number: MR7F2B\A

Model name: iPad Pro 10.5"
Model number is A1709

Tested WebRTC platforms:

Pexip
Google Meet

Similarly to the report above, the issue does not occur straight away but can take up to ~10 minutes to appear. The iPad's audio will then become grossly distorted, almost to the point of unintelligibility.

NB - we had been impacted by this bug before:
https://bugs.webkit.org/show_bug.cgi?id=239285

We have noticed that the same workaround of connecting a device to the 3.5mm jack resolves the issue. However, if the device is disconnected, the issue will eventually return.

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