[Webkit-unassigned] [Bug 220199] New: Unable to log into Salesforce Integration on Outlook for Mac with Big Sur

[bugzilla-daemon at webkit.org]

https://bugs.webkit.org/show_bug.cgi?id=220199

            Bug ID: 220199
           Summary: Unable to log into Salesforce Integration on Outlook
                    for Mac with Big Sur
           Product: WebKit
           Version: WebKit Nightly Build
          Hardware: Mac (Intel)
                OS: macOS 11
            Status: NEW
          Severity: Blocker
          Priority: P2
         Component: WebKit Misc.
          Assignee: webkit-unassigned at lists.webkit.org
          Reporter: byron.mo at salesforce.com

Customer Impact: 20,000+ users 
Reported cases: 40+
Priority: High, this is a show stopper 

We started to see a number of customer cases after the update to macOS Big Sur (11.1+) on Dec 14th where users are unable to log in to our Salesforce Addin on Outlook for Mac (16.44/16.45). 

With Big Sur, Apple introduced "Intelligent Trackers Protection" which blocks cross-site trackers & cookies. Salesforce would like to request for an exception for the following domains that access third party cookies until Salesforce & Microsoft finds a long term solution (Microsoft currently has a bug filed regarding disabling ITP: https://bugs.webkit.org/show_bug.cgi?id=220190). 

1. mailapp.force.com
2. test-mailapp.force.com
3. salesforce.com
4. force.com
5. visualforce.com

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