[Webkit-unassigned] [Bug 16697] Webkinz (flash-based) site refuses to log-in

bugzilla-daemon at webkit.org bugzilla-daemon at webkit.org
Sun Jan 13 21:35:06 PST 2008


http://bugs.webkit.org/show_bug.cgi?id=16697





------- Comment #20 from ddkilzer at webkit.org  2008-01-13 21:35 PDT -------
(In reply to comment #19)
> That's funny. I can reproduce it on EVERY Mac I can find in Western
> Massachusetts. To be clear, it's not that I can't enter the login information.
> It's that it will NOT pass the Loading screen (as seen in the attachment). I
> provided a name/password for you to use in testing.

By any chance was every Mac that you tried also using the same Internet
provider?

> If you can indeed login, would you please post the time between entering the
> data and getting past the loading screen? The picture in the attachment was
> taken 6 minutes and 23 seconds after entering the login information.

Every time I've tried to log in, it took approximately 5 seconds (10 seconds at
the most).

Thank you for providing the sample (Attachment #18243), but I think test output
("packet dump") from the "tcpdump" tool would be more helpful since it may be
the network that's causing the hang when you log in.  Here are your steps:

1. Bring up the login screen.

2. Start this command from a Terminal window (you will have to type in your
password when prompted; note that "en0" is the ethernet interface if you're
using wired ethernet, while "en1" is wireless):

sudo tcpdump -s 0 -w packets.tcpdump -i en0

3. Log in.

4. Wait for the the login to complete (especially if it takes a few minutes).

5. Hit Control-C in the Terminal window to stop the packet dump.

6. Attach the packet dump to this bug.  (You may want to try to compress it
first.)

Do's/don'ts while doing the above:
- Do quit all other applications (especially those that use the internet).
- Don't open any other browser windws to do any other web surfing while the
"tcpdump" command runs.  (It records ALL network traffic.)
- Do make sure the bug is reproduced when you run the tcpdump command.


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