[Webkit-unassigned] [Bug 14958] QuickTime Plug-in 7.2 will not load on many pages I go to.

[bugzilla-daemon at webkit.org]

http://bugs.webkit.org/show_bug.cgi?id=14958


ddkilzer at webkit.org changed:

           What    |Removed                     |Added
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                 CC|                            |ddkilzer at webkit.org




------- Comment #7 from ddkilzer at webkit.org  2007-08-14 11:22 PDT -------
(In reply to comment #4)
> I do not know what a kernal is much less a panic'd one ;-), but I started
> looking for solutions because after the last Safari update, not the beta, I
> started having crash issues, sometimes even before a page would load Safari
> would just shut off, and if I did get on a page, once I tried to go elsewhre it
> would crash, so I could only open up one page, crash, then open the next page,
> well since many pages require you to surf to another, that got frustrating
> really quick.
> I am on an iMac intell processor running Tiger 10.4.10. 
> I have spent hours looking at apple trying to find what the solution to al this
> stuff is, I am just a user of my mac, but I don't know nor have time to learn
> how all this stuff works, that is why I bought a mac, I just want to use it and
> not have to be all up on the latest stuff, since I just can't do that even if I
> wanted to, so your help....... thank you so very much!

I'm sorry your initial experience with a Mac has been so frustrating.  If
Safari is crashing for you frequently, could you try pasting any "crash log"
you get into this bug report?  This web page tells you what to do when you see
one (the irony is not lost on me!):

http://webkit.org/quality/crashlogs.html

Note that previous crash logs are saved in your home directory (Cmd-Shift-H in
the Finder) in the Library/Logs/CrashReporter directory structure in a file
called Safari.crash.log.  If you could attach that file to this bug (via the
"Create a New Attachment" link on this bug), that may be helpful in diagnosing
the issue.

If the file is too big to attach, please email it to me using my address on
this page (if you don't mind).

Thanks for your patience!


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