Crash reports which show extensions enabled: what to do?
Hi all, there seems to be some discussion going on what to do with bugs when they have crash reports with them, which show enabled extensions. My view on this is VERY simple: I close each and every such bug as INVALID. We have neither the time or the resources to do anything else, and i'd like to keep confirming bugs as easy as possible. Now I know I have no "official" right to decide on this, but I hope you will all agree with me and do the same. There's been some hard work the last few days to get the UNCONFIRMED list under 100 again, we have succeeded in that, and have 67 unconfirmed bugs at this moment. I want to thank everybody who's been doing that work, it's the first step in getting our bug reporters to feel that their bugs are being looked at and taken care of, which is very important IMHO. Regards, Joost
Apple engineers have weighed in on this topic as well: AcidSearch crashes WebKit http://bugzilla.opendarwin.org/show_bug.cgi?id=9468#c4 WebKit crashes upon launch http://bugzilla.opendarwin.org/show_bug.cgi?id=9604#c1 The point is that if you're seeing a crash in Safari+WebKit and you're running extensions, try Safari+WebKit with all of your extensions disabled first. If there is still a crash, please report it at http://bugzilla.opendarwin.org/ with a full crash log. Thanks! Dave On Jul 7, 2006, at 7:51 AM, Joost 'AlthA' de Valk wrote:
Hi all,
there seems to be some discussion going on what to do with bugs when they have crash reports with them, which show enabled extensions. My view on this is VERY simple: I close each and every such bug as INVALID. We have neither the time or the resources to do anything else, and i'd like to keep confirming bugs as easy as possible. Now I know I have no "official" right to decide on this, but I hope you will all agree with me and do the same.
There's been some hard work the last few days to get the UNCONFIRMED list under 100 again, we have succeeded in that, and have 67 unconfirmed bugs at this moment. I want to thank everybody who's been doing that work, it's the first step in getting our bug reporters to feel that their bugs are being looked at and taken care of, which is very important IMHO.
Regards, Joost
On Jul 7, 2006, at 5:51 AM, Joost 'AlthA' de Valk wrote:
Hi all,
there seems to be some discussion going on what to do with bugs when they have crash reports with them, which show enabled extensions. My view on this is VERY simple: I close each and every such bug as INVALID. We have neither the time or the resources to do anything else, and i'd like to keep confirming bugs as easy as possible. Now I know I have no "official" right to decide on this, but I hope you will all agree with me and do the same.
That seems fine to me, you could also tell the bug reporter in such cases that they can reopen the bug if they provide a crash trace with extensions disabled.
There's been some hard work the last few days to get the UNCONFIRMED list under 100 again, we have succeeded in that, and have 67 unconfirmed bugs at this moment. I want to thank everybody who's been doing that work, it's the first step in getting our bug reporters to feel that their bugs are being looked at and taken care of, which is very important IMHO.
I appreciate that too. Thanks to Joost and everyone else who has been screening unconfirmed bugs in bugzilla. Regards, Maciej
participants (3)
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David D. Kilzer
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Joost 'AlthA' de Valk
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Maciej Stachowiak